Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Chimney Cleaning & Sweep in Roanoke: What to Know First
We provide independent Famco chimney cleaning and sweep services throughout Roanoke, with most jobs completed in a single visit and upfront pricing agreed before we start. A standard Famco sweep and Level 1 inspection runs $189-$279, while a Level 2 camera inspection with full photo report runs $289-$379. We’re not affiliated with Famco, but we’ve worked on their caps, dampers, and venting components in Roanoke homes for over four decades.
This page is for Famco product owners in neighborhoods like Grandin, Cave Spring, and Hollins who need their chimney swept, inspected, or cleared of creosote buildup before burning season. If you own a Famco cap, damper, or venting assembly and want it serviced by technicians who know the difference between their Series 80 and Series 100 dampers, call (540) 787-3302. A live person answers, 24 hours a day.
How Famco Products Fail - and How We Fix Them
- Series 80 top-mount dampers seize in Roanoke’s freeze-thaw cycles. The cast-aluminum frame expands and contracts through our mountain-valley winters, and the stainless cable can bind inside the housing by March. We disassemble the frame, clean the track with a non-corrosive solvent, and lubricate with high-temp graphite. If the cable is frayed, we source OEM Famco cable kits rather than generic replacements - the sheath diameter matters, and an undersized cable will bind again within two seasons.
- Series 100 low-profile caps clog with pine needle debris in Roanoke’s mature neighborhoods. The 3/4-inch mesh that keeps out animals also traps needles from the loblolly and white pines common in South Roanoke and Wasena. We remove the cap, clear the mesh with a soft-bristle brush (never pressure-wash, which can flatten the weave), and check the underlying flue for moisture staining. Repeated clogging usually means the cap sits too low; we shim with Famco-compatible spacers or recommend a taller profile from our Gelco line.
- Universal chimney pots develop mortar joint gaps after 15-20 years. The terracotta absorbs moisture, and Roanoke’s 40-degree temperature swings between January days and nights stress the bedding. During sweep, we sound the pot with a light mallet and photograph any hollow spots. Re-bedding with HeatShield refractory mortar restores the seal without removing the pot, preserving the roofline appearance these were chosen for.
- Adjustable elbow sets in gas-venting assemblies work loose from thermal cycling. Famco’s B-vent elbows with set-screw collars can back off 1/8 turn per heating season. We check torque with a calibrated driver, replace stripped set screws with OEM Famco hardware, and apply a thread-lock compound rated for 450°F. Generic screws from the hardware store soften and back out - we’ve found them lying in the cleanout.
- Wall-thimble assemblies in older Roanoke ranch homes crack from settlement. The 1950s-70s ramblers in Raleigh Court and Grandin have settled enough to stress the thimble’s firestop collar. Our Level 2 inspection catches this with a borescope; we document the gap with photos, then rebuild with a DuraFlex thimble adapter that accommodates 1/2-inch of ongoing movement without breaking the firestop seal.
Our Famco Chimney Cleaning & Sweep Process
- 1
Call and schedule. A live person answers, asks what Famco product you have (cap, damper, venting, or pot), and gives you a 2-hour arrival window. No voicemail, no callback queue.
- 2
Arrival and protection. Our technician arrives in uniform, lays drop cloths from the door to the hearth, and runs a HEPA vac before touching anything. Background-checked, every one of them.
- 3
Inspection and documentation. Level 1 for routine sweeps; Level 2 with camera if we suspect damper failure, thimble damage, or creosote glazing above 1/8 inch. You see the photos on a tablet before we explain anything.
- 4
Sweep and component service. Rotary sweep with poly brushes sized to your flue, hand-cleaning of the Famco damper track or cap mesh, torque-check on venting hardware. OEM Famco parts if available; if not, we use Copperfield or Olympia Chimney equivalents that match spec.
- 5
Test and verdict. Smoke-puffer test on the draft, damper operation cycle, visual confirmation of clear flue. We give you a plain-English verdict: what’s fine, what can wait, what needs attention now.
- 6
Written guarantee and cleanup. The 90-Day Done Right Promise in writing. Vacuum the hearth, roll the cloths, and leave. Most jobs take 90 minutes.
What Famco Chimney Cleaning & Sweep Costs in Roanoke
| Service | Typical Range |
|---|---|
| Level 1 sweep + Famco cap/damper check | $189 - $279 |
| Level 2 camera inspection with photo report | $289 - $379 |
| Series 80/100 damper cable replacement | $340 - $490 |
| Cap mesh cleaning + spacer install | $220 - $320 |
| Wall thimble rebuild with DuraFlex adapter | $580 - $840 |
What moves the price: accessibility (steep roof, multiple flues), creosote thickness requiring mechanical removal, and whether we need to source a discontinued Famco part from our salvage network. We agree on the number before we start. Call (540) 787-3302 for a free estimate - the number we give is the number on the invoice.
Why Roanoke Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve swept chimneys on Grandin Road homes as many times as some people change furnace filters. That repetition teaches you things no classroom covers - like how a Series 80 damper sounds when its cable is three months from binding, or which Olympia Chimney cap profile clears pine needles without looking out of place on a 1920s Tudor.
Russell Haines and our crew back every job with the 90-Day Done Right Promise in writing. If it’s not right, we come back. No paperwork, no arguing. Calls reach a live person 24/7. Most jobs finish in one visit. And when Famco discontinues a part, we have relationships with DuraFlex, HeatShield, and Gelco to fabricate or adapt a solution that fits and lasts.
A clean chimney doesn’t announce itself. Neither does a problem - until it does.
FAQs
No. Manufacturer warranties cover defects in materials and workmanship, not routine maintenance. As an independent Famco service provider, we document our work with photos and written findings so you have proof the product was maintained per standard practice if a defect claim ever arises. Call (540) 787-3302 if you’d like us to review your warranty paperwork before we start.
Many Series 80 and early Series 100 parts are discontinued, but we maintain a salvage inventory from teardowns and have fabrication relationships with Copperfield and Olympia Chimney. If an OEM cable or collar is unavailable, we’ll show you the equivalent part, explain the trade-off, and install only with your approval.
Repair is viable when the frame is sound and only the cable, spring, or seal needs attention. Replacement makes sense when the frame is warped, the throat is eroded past 1/4 inch, or repair parts would cost more than 60% of a new unit. We show you the camera footage and give both numbers so you decide.
Once per burning season for wood-burning systems, or when creosote reaches 1/8 inch. Gas-venting assemblies with Famco B-vent elbows need inspection every two years for set-screw torque and collar integrity. Roanoke’s wet shoulder seasons - October and March - accelerate corrosion on metal components, so we recommend scheduling before the first hard freeze.
Glazed creosote becomes a fuel source. A blocked cap or seized damper can backdraft carbon monoxide into living space. These are real risks, not scare tactics. The good news: a standard sweep catches both before they become hazards. Call (540) 787-3302 for a free estimate - we’ll tell you honestly if your system can wait or if it needs attention now.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Roanoke and nearby areas.





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