Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Chimney Liner & Rebuild for Roanoke Homeowners
A chimney liner rebuild in Roanoke typically costs between $2,800 and $6,500 depending on the height of your flue and whether the surrounding masonry needs attention, and most projects are completed in a single day. If your liner is cracked, your chimney is unlined, or you’re switching to a new heating appliance, a proper rebuild protects your home from chimney fires and carbon monoxide leaks. Call (540) 787-3302 to speak with a live person and schedule a free, no-obligation estimate.
We’ve been working on chimneys in Roanoke since 1984, and we’ve learned what the clay soil and freeze-thaw cycles around the Roanoke Valley do to masonry over decades. In neighborhoods like Grandin, Wasena, and South Roanoke, we regularly find terra cotta flue liners that have cracked from thermal shock, especially in homes built before 1980. Russell Haines and our team at Hearthstone Chimney Co. have rebuilt hundreds of these systems. We document every inspection with photos you can see and a plain-English verdict, and we back every liner and rebuild job with our 90-Day Done Right Promise in writing. No arguing. If it’s not right, we make it right.
Our technicians are background-checked, uniformed, and carry professional-grade materials from HeatShield, Gelco, Olympia Chimney, and other trusted manufacturers. Most liner replacements and partial rebuilds are completed in a single visit, with no-hassle upfront pricing so the number on your estimate is the number on your invoice.
What Our Chimney Liner & Rebuild Service Includes
Stainless Steel Liner
A stainless steel liner is a continuous metal flue pipe inserted inside your existing chimney to contain combustion gases and protect the masonry from corrosive byproducts. In Roanoke, we recommend stainless steel for oil and gas appliances especially, because it handles the acidic condensation that forms when furnaces cycle on and off during our mild shoulder seasons. We use heavy-gauge alloys from Olympia Chimney and Famco, sized precisely to your appliance’s BTU output and venting requirements, and we seal the top with a proper termination cap to keep out the rain that accelerates deterioration in our humid summers.

Flexible Liner
Flexible liners are corrugated stainless steel tubes that navigate offset flues, chimney bends, and other irregularities that rigid pipe cannot follow. Many older homes in Raleigh Court and Belmont have chimneys that shift slightly over time, creating offsets that would require expensive masonry alteration with rigid systems. We measure the flue with video equipment, select the correct diameter and alloy from our DuraFlex inventory, and pull the liner through with controlled tension to avoid damaging the existing structure. The result is a fully listed venting system without rebuilding the chimney from the ground up.

Liner Replacement
Liner replacement becomes necessary when your existing terra cotta flue tiles are cracked, spalled, or missing chunks, or when a previous liner has corroded through. We see this frequently in Hollins and Vinton, where hard water and acidic condensate from high-efficiency appliances eat through inferior liners in under ten years. Our replacement process starts with a Level-2 camera inspection to map every defect, followed by careful removal of the failed material and precise installation of a new listed liner system. We do not cover up old liners and call it done. The new system gets a written certification and our 90-Day Done Right Promise.

Partial Rebuild
A partial rebuild addresses the section of chimney that has failed while preserving sound masonry below. In Roanoke’s historic districts, we often rebuild from the roofline up when freeze-thaw damage has destroyed the crown and upper courses but the lower chimney remains structurally sound. We match existing brick and mortar where possible, install a proper concrete crown with positive drainage, and integrate the new flue liner with a code-compliant transition. This approach saves thousands compared to full reconstruction while restoring safety and extending service life by decades.

Full Chimney Rebuild
Full chimney rebuild is required when the structure has suffered comprehensive deterioration, foundation settlement, or lightning strike damage that compromises the entire system. We’ve completed full rebuilds in Cave Spring and Salem where chimneys had pulled away from the house or where multiple flues had collapsed internally. Our crew works methodically, protecting your roof and landscaping, rebuilding to current IRC and local amendments with proper clearances, and installing a new liner system sized for your current or planned appliances. Every full rebuild includes a written warranty and our 90-Day Done Right Promise.

Liner Repair
Liner repair addresses localized damage without full replacement when the overall system remains sound. HeatShield cerfractory sealant allows us to fill gaps, cracks, and mortar joints in terra cotta flue tiles, restoring the gas-tight seal that prevents creosote migration into masonry voids. We reserve this approach for chimneys that pass our camera inspection with minor, accessible defects, and we tell you honestly when repair is insufficient. In Roanoke’s older neighborhoods, a properly executed HeatShield repair can add ten to fifteen years of service life to a sound flue at a fraction of replacement cost.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Brands We Service for Chimney Liner & Rebuild
We work exclusively with professional-grade materials from manufacturers who stand behind their products the way we stand behind ours. HeatShield cerfractory systems allow us to repair terra cotta flue tiles that would otherwise require full replacement, and we’ve completed hundreds of these applications in Roanoke-area homes. Their factory-trained certification process ensures the material is mixed and applied to specification, not guessed at. Gelco stainless steel liners and components give us reliable, listed venting solutions for wood, oil, and gas applications, with wall thicknesses that exceed builder-grade alternatives. We stock common Gelco diameters and fittings so we’re not ordering parts while your chimney sits open.
Olympia Chimney and Famco round out our preferred supplier relationships, providing specialized alloys for corrosive venting environments and custom termination solutions for complex rooflines. Whether you have an existing system from one of these manufacturers or any other make, we can inspect it, diagnose it, and repair or replace it correctly. We do not substitute generic parts for listed components, and we document every installation with photos and a written certification.
Signs You Need Chimney Liner & Rebuild Right Now
- White staining or efflorescence on exterior brick indicates moisture is migrating through the masonry, often because a failed liner is allowing combustion gases to condense inside the chimney structure. In Roanoke’s climate, this moisture freezes and expands, accelerating brick spalling and mortar decay. Left unaddressed, you’ll face a partial or full rebuild rather than a liner replacement.
- Flakes of terra cotta in your firebox or cleanout mean your flue tiles are spalling, cracked, or collapsing. These fragments are evidence that the protective barrier between fire and framing has failed. We find this most often in chimneys that have survived chimney fires the owner never knew occurred, especially in homes near Mill Mountain where wood stoves see heavy winter use.
- Smoke or odors entering living spaces suggest gases are leaking through liner defects into wall cavities or floor joist bays. Carbon monoxide is odorless and invisible, so any combustion smell is a warning that the containment system has failed. This symptom demands immediate Level-2 inspection and likely liner replacement.
- Visible cracks in the chimney crown or vertical mortar joints allow water to saturate the masonry, which destroys liners from the outside in. Roanoke’s spring storms and autumn freeze cycles exploit every opening. A cracked crown without liner damage can still be repaired; a cracked crown with a compromised liner requires coordinated rebuild work.
- Your heating appliance was replaced but the liner was not creates a dangerous mismatch. Newer furnaces and water heaters operate at lower temperatures, producing acidic condensation that older liners and masonry were never designed to handle. We’ve replaced liners in Cave Spring homes where the appliance was five years old and the liner had already corroded through.
Our Chimney Liner & Rebuild Process - Step by Step
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Schedule and confirm. Call (540) 787-3302 and a live person answers, 24 hours a day. We find a time that works for you, confirm your address and appliance details, and email a reminder with your technician’s name and photo. We’ll be there when we say.
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Level-2 camera inspection and documentation. Your technician arrives in uniform, lays protective coverings, and runs a high-resolution video camera through the entire flue length. You see the footage in real time on a tablet. We document cracks, gaps, creosote buildup, and structural anomalies with time-stamped photos and a plain-English verdict. Nothing is recommended without evidence you can see for yourself.
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Written estimate with upfront pricing. We explain what the inspection revealed, what options exist, and what each costs. The estimate is itemized and fixed. The number you agree to is the number on the invoice. We mark clearly what can wait and what cannot, so you decide with full information.
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Professional installation with quality materials. For liner work, we select the correct alloy and diameter from our HeatShield, Gelco, Olympia Chimney, or Famco inventory, cut and assemble components on site, and install with proper clearances and supports. For rebuilds, we match existing masonry, pour crowns with proper slope and overhang, and integrate the new liner with code-compliant transitions. Most jobs complete in a single visit.
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Final inspection, certification, and follow-up. We camera-verify the completed installation, provide written documentation for your insurance or home sale, and register your 90-Day Done Right Promise. Russell Haines reviews every rebuild file personally. If anything is not right, we come back. In writing, no arguing.
How Much Does Chimney Liner & Rebuild Cost in Roanoke?
Chimney liner and rebuild pricing in Roanoke depends on the height of your chimney, the number of flues, accessibility from roof or basement, and whether masonry reconstruction is required. Here are the ranges we see most often:
| Service | Typical Range in Roanoke | What Affects Price |
|---|---|---|
| HeatShield liner repair | $1,200 - $2,400 | Flue length, number of cracks, access |
| Stainless steel liner replacement (single flue) | $2,800 - $4,500 | Height, diameter, appliance type |
| Flexible liner with offset navigation | $3,200 - $5,200 | Complexity of flue path, insulation requirements |
| Partial rebuild (roofline up) | $4,500 - $8,500 | Brick matching, crown design, liner integration |
| Full chimney rebuild | $8,500 - $18,000+ | Height, foundation condition, multiple flues |
Several factors push costs toward the higher end. Chimneys over two stories require more material and longer labor hours. Multiple flues need separate liners or specialized systems. Offset flues in older Roanoke homes demand flexible liners with insulation wraps. And if your crown has been leaking for years, the masonry beneath may need more extensive repair than initially visible.
You can avoid overpaying by getting a documented inspection before accepting any estimate. We provide free second opinions on any written estimate from another company, and we show you our camera footage so you understand exactly what work is necessary. Our $89 Seasonal Tune-Up includes a basic inspection that can catch liner problems before they require major repair. Senior and veteran homeowners receive a permanent 5% discount on all services.
Every estimate from Hearthstone Chimney Co. includes the full scope of work, materials specified by manufacturer and model, labor, cleanup, and written certification. There are no surprise charges for “unexpected” problems we should have identified during inspection.
Chimney Liner & Rebuild Near Roanoke - Our Service Area
We serve homeowners throughout the Roanoke Valley and surrounding communities, including Cave Spring, Salem, Hollins, Vinton, Rocky Mount, Bedford, Blacksburg, Christiansburg, Covington, Radford, and Forest. Most Roanoke-area appointments are scheduled within a few business days, and our technicians carry common liner diameters and repair materials on every truck to complete most jobs without return visits. Whether you’re in a 1920s bungalow in Grandin or a hillside home in South Roanoke with a three-story chimney, we’ve worked on similar properties and understand the local building practices and code requirements.
Serving Roanoke, VA - Our Local Coverage Area
We’re based in the Roanoke area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Chimney Liner & Rebuild in Roanoke
Chimney liner and rebuild work restores the safe containment of combustion gases within your flue and the structural integrity of the surrounding masonry. A liner is the protective barrier between fire and your home’s framing; when it cracks or corrodes, gases and creosote can penetrate into walls and ceilings. Rebuild work addresses the brick, block, or stone structure that supports the liner. Call (540) 787-3302 for a free estimate if you’re unsure what your chimney needs.
Most liner replacements are completed in a single day, typically four to six hours for a standard single-flue installation. Full rebuilds require two to five days depending on weather, scaffolding needs, and curing times for mortar and crown concrete. We tell you the expected duration in your written estimate, and we protect your property and minimize disruption throughout. Call (540) 787-3302 to schedule.
Typical costs range from $1,200 for HeatShield repairs to $18,000 or more for full rebuilds of tall, multi-flue chimneys. A standard stainless steel liner replacement for a Roanoke home runs $2,800 to $4,500. We provide fixed, itemized estimates after camera inspection, and we offer free second opinions on any written estimate from another company. Call (540) 787-3302 for your exact quote - estimates are free.
Yes. We are experienced with HeatShield cerfractory repairs, Gelco stainless steel liners, and Olympia Chimney venting products, and we stock common components for each. We also work with Famco, DuraFlex, and Copperfield materials. Whether your existing system is from one of these manufacturers or another brand entirely, we can inspect, repair, or replace it correctly. Call (540) 787-3302 to discuss your specific system.
Our phones are staffed by a live person 24 hours a day, 7 days a week, and we prioritize calls where a compromised liner or damaged chimney poses immediate safety risk from fire or carbon monoxide. We do not promise same-day dispatch for non-emergency work, but we will assess your situation honestly and schedule urgent inspections as quickly as possible. Call (540) 787-3302 anytime to discuss your concern.
Every job is backed by our 90-Day Done Right Promise in writing: if anything is not right, we come back and make it right with no paperwork and no arguing. Manufacturer warranties on liners vary by product, from lifetime limited on premium stainless steel to specific terms on repair systems. We register all warranties and provide documentation with your completion packet. Call (540) 787-3302 for details on your specific application.
Clear a path to your fireplace or appliance area and remove fragile items from the work zone. For roof-access work, ensure gates are unlocked and pets are secured. You do not need to be home for the entire project if you arrange access, though we prefer to review our camera findings with you in person before beginning major work. We lay protective coverings and clean thoroughly afterward. Call (540) 787-3302 to schedule at your convenience.
Schedule Your Chimney Liner & Rebuild Service in Roanoke Today
Call (540) 787-3302 now and speak with a live person, any hour of any day. We’ll schedule your free estimate, conduct a Level-2 camera inspection with photos you can see, and provide a plain-English verdict with upfront pricing. Every liner and rebuild job is backed by our 90-Day Done Right Promise in writing. Done right, and we stand behind it.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Roanoke since 1984.





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