Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
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AfterChimney Cleaning & Sweep Near You in Roanoke, VA
If you’re searching for chimney cleaning near you in Roanoke, Hearthstone Chimney Co. is a local call away. We’ve been providing our Chimney Cleaning & Sweep services across the Roanoke Valley since 1984 – over 42 years – and a live person answers our phone right now at (540) 787-3302, any hour of the day or night. Most jobs are completed in a single visit, with upfront pricing and our 90-Day Done Right Promise in writing.
We serve homeowners throughout Roanoke and the surrounding communities: Cave Spring, Salem, Hollins, Vinton, Rocky Mount, Bedford, and Blacksburg. If you’ve lived in your home for years and want this done once, correctly, by someone who stands behind the work – that’s exactly what we do.
Fast, Local Chimney Cleaning & Sweep
When you need a chimney sweep near you in Roanoke, the last thing you want is a voicemail and a three-day wait. Our phones are staffed by a live person 24 hours a day, 7 days a week – not an answering service reading from a script, but someone who knows our schedule and can get you on it. We offer same-day and next-day appointments throughout the Roanoke metro, and our background-checked, uniformed technicians arrive on time with everything they need to complete the job in one trip.
We don’t subcontract. The technician who shows up is a Hearthstone technician, trained on our standards, carrying professional-grade tools and materials from brands like Olympia Chimney and Copperfield. When the job is done, you get photos from the inspection and a plain-English verdict – not a vague verbal summary and a handshake.
Areas We Cover
Hearthstone Chimney Co. covers a wide stretch of southwest Virginia from our base in Roanoke. Our Chimney Cleaning & Sweep in Roanoke service is the core of what we do, and we run crews regularly through Salem, Cave Spring, Hollins, and Vinton. We also serve homeowners further out in Rocky Mount, Bedford, and Blacksburg. If you’re within driving distance of Roanoke and you’ve got a chimney that needs attention, the odds are good we already know your neighborhood – and its particular quirks.
Roanoke sits in a mountain valley, which means chimneys here deal with hard freeze-thaw cycles through winter, heavy oak-leaf debris that finds its way into uncapped flues, and the kind of cold drafts that push creosote deeper into liner seams than homeowners in flat-country markets ever see. It’s not unusual for us to arrive at a house in the Cave Spring area and find stage-two glazed Creosote Removal in a flue that the homeowner thought was burning clean. The Blue Ridge winters are beautiful. They’re also genuinely hard on masonry.
Learn more about what we do and who we are on our home page.
How Much Does Chimney Cleaning Cost in Roanoke, VA?
A standard Level 1 Inspection and chimney sweep and cleaning in Roanoke runs between $149 and $249 for most single-flue fireplaces, depending on the amount of buildup and how accessible the flue is. If a Level-2 camera inspection is added – which we recommend for any homeowner who hasn’t had an inspection in the past three years – expect to add $99 to $150 to that range. Heavily soiled flues with stage-two or stage-three creosote deposits require additional treatment and are priced accordingly, always before we begin work so there are no surprises on the bill.
| Service | Typical Range (Roanoke Market) |
|---|---|
| Standard chimney sweep, single flue | $149 – $249 |
| Level-2 camera inspection add-on | $99 – $150 |
| Creosote treatment (stage 2-3) | $180 – $320 |
| $89 Seasonal Tune-Up (standing offer) | $89 flat |
We also offer a standing $89 Seasonal Tune-Up that covers a basic sweep and safety check – a good option for homeowners on a regular annual maintenance schedule. Senior and veteran households receive a permanent 5% discount on all services. And if you’ve already received a written estimate from another company, ask about our Free Second Opinion – we’ll review it at no charge.
What to Expect When We Show Up
Our technicians arrive in uniform with photo ID you can verify at the door. Before we touch anything, we walk the exterior of your chimney and discuss what we’re looking for. Then we work: drop cloths down, firebox cleaned, flue swept from the top with professional brushes sized to your liner. We use a contained vacuum system so soot doesn’t migrate into your living room.
After the sweep, if you’ve opted for a Level-2 inspection, we run a camera through the full length of the flue. You can see the footage yourself – we don’t just describe it. If there’s a crack in the liner, a deteriorating smoke chamber, or a section of flue tile that’s beginning to spall, you’ll see exactly where it is and what it looks like. Then Russell or one of our senior techs gives you a plain-English verdict: what we found, what it means for your safety, and what it would cost to fix. No pressure. No invented urgency. Just the facts.
Everything we find and everything we recommend is covered by the 90-Day Done Right Promise. If the work isn’t right, we come back and make it right – in writing, no arguing, no paperwork hoops. That’s the Hearthstone standard, and it’s been the standard since 1984.
Why Roanoke Homeowners Call Us First
There’s a real difference between a chimney company that’s been in Roanoke for two seasons and one that’s been here for over four decades. We’ve swept chimneys in homes built in the 1920s off Memorial Avenue and in newer construction out toward Hollins. We’ve seen what happens to brick crowns after fifteen Blue Ridge winters. We know which liner materials hold up in this climate and which ones don’t – which is why we work exclusively with professional-grade brands like DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, not the builder-grade substitutes that show up on some other trucks.
We’re also not going anywhere. A company that’s been answering the phone in Roanoke since 1984 and intends to be here in 2054 makes different decisions than one that’s working a territory until the territory gets thin. We back the work in writing because we know we’ll still be around when the 90 days are up.
The K.E.Y.S. Values – What They Mean in Practice
Our K.E.Y.S. code isn’t a slogan on a brochure. It’s the standard that governs every job:
- Krafted right – the work meets the standard, not just the minimum.
- Every time – not on good days, not when it’s easy, every time.
- Your home first – we treat the house like we live there.
- Standing behind it – 90-Day Done Right Promise, in writing, no exceptions.
A Note on Chimney Safety in Roanoke
Creosote buildup is the leading cause of chimney fires in the Roanoke area, and it’s particularly common in older homes with masonry flues that haven’t been swept in several years. The Blue Ridge burning season runs long – many households in Vinton and Rocky Mount are burning wood from October through late March – and that extended use means deposits accumulate faster than homeowners typically expect.
A standard annual sweep handles stage-one creosote reliably. But stage-two glazed deposits and stage-three creosote require specialized chemical treatment and should never be approached with consumer-grade products or DIY methods. High-temperature chimney fires can reach over 2,000 degrees Fahrenheit inside a flue and can structurally compromise a masonry chimney in a single event, sometimes without visible external damage. If your flue hasn’t been inspected in three or more years, or if you’ve had a noticeably smoky burn season, the right call is a Level-2 camera inspection before the next fire – not after.
We say this plainly because it’s true, not to sell a service. A compromised flue in a Roanoke home is a fire risk to the house and the family in it. We’ve seen what happens when it’s ignored too long, and we’d rather give you the honest picture now.
Current Offers for Roanoke Homeowners
- $50 Off Any Repair Over $250 – applied at the time of invoice, no coupon required.
- Free Second Opinion – bring us any written estimate and we’ll review it at no charge.
- $89 Seasonal Tune-Up – sweep and safety check, flat rate, no surprises.
- 5% Senior & Veteran Discount – permanent, applied to all services, every time.
Frequently Asked Questions
How fast can you get to me in Roanoke?
Same-day and next-day appointments are available throughout Roanoke and the surrounding areas for most chimney cleaning and sweep jobs. Our phones are staffed 24 hours a day, 7 days a week by a live person – call (540) 787-3302 right now and you’ll reach someone who can check the schedule and get you on it. We don’t route calls to a national queue or a callback list.
Do you serve my area outside of Roanoke?
Yes. Hearthstone Chimney Co. serves the full Roanoke metro and surrounding communities including Cave Spring, Salem, Hollins, Vinton, Rocky Mount, Bedford, and Blacksburg. If you’re within reasonable driving distance of Roanoke and you’re not sure whether we cover your address, call us at (540) 787-3302 and we’ll confirm in under a minute.
How much does chimney cleaning cost in Roanoke?
A standard single-flue chimney sweep in Roanoke typically costs between $149 and $249 depending on buildup and flue accessibility. Our $89 Seasonal Tune-Up is a flat-rate option for homeowners on a regular maintenance schedule. We also offer $50 off any repair over $250 and a permanent 5% senior and veteran discount. The number on the estimate is the number on the invoice – upfront pricing, no surprises. Call (540) 787-3302 for an exact quote; estimates are free.
Can I reach you after hours or on weekends?
Yes, always. A live person answers our phone at (540) 787-3302 every hour of every day, including weekends and holidays. If something comes up with your chimney on a Sunday evening in December, you don’t get a voicemail. You get a person who can help.
Ready to Schedule Your Chimney Cleaning in Roanoke?
Hearthstone Chimney Co. has been doing this work in Roanoke and the surrounding valley since 1984. Russell Haines and the team are ready to schedule your sweep, answer your questions, or take a look at an estimate you’ve already received. Call (540) 787-3302 right now – a live person will pick up. Same-day appointments are often available. The estimate is free, the pricing is upfront, and the 90-Day Done Right Promise backs every job in writing.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Roanoke and nearby areas since 1984.
What Our Customers Say
"The liner was cracked in two places. He walked me through the options honestly, including the one that was cheaper for him and better for me."
- Xavier Freeman"Knows the trade and did not oversell me. He is not much of a talker, so if you want the detail you have to ask directly. Once I did, he was thorough about it."
- Kevin Tran"The cap keeps the birds out now, which after two springs of scratching noises above the bedroom is worth every penny."
- Nisha Gupta