Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Chimney Cleaning Specials in Roanoke, VA
Call (540) 787-3302 and a live person will pick up, day or night. We’re Hearthstone Chimney Co., and we’ve been serving Roanoke homeowners for over 42 years. Our specials aren’t bait-and-switch gimmicks. They’re honest-value offers built around the work we already do, priced upfront so the number on the estimate matches the number on the invoice. We run them because chimney maintenance shouldn’t get pushed off until there’s a problem you can smell.
Current Offers
$50 Off Any Repair Over $250
If your Level-2 camera inspection turns up cracked flue tiles, a damaged crown, or liner issues that need fixing, we’ll take $50 off the repair bill. This applies to any single repair project exceeding $250, from chimney cap replacements to partial rebuilds. Valid through December 31, 2026. Mention this offer when you call (540) 787-3302.
Free Second Opinion on Any Written Estimate
Another company handed you a quote that raised your eyebrows? Bring us their written estimate and we’ll inspect your chimney with our camera, show you the photos, and give you our plain-English verdict. No charge for the second look, and no pressure to hire us after. Valid through December 31, 2026. Mention this offer when you call (540) 787-3302.
$89 Seasonal Tune-Up
Our seasonal tune-up covers a full chimney sweep, basic exterior inspection, and operational check of your fireplace or insert. It’s designed for Roanoke systems that saw regular use last winter and need a clean bill of health before the next burning season kicks in. Valid through December 31, 2026. Mention this offer when you call (540) 787-3302.
Permanent 5% Senior and Veteran Discount
This isn’t a limited-time promotion. It’s a standing courtesy for seniors and veterans in the Roanoke area, applied to every service we provide, every time you call. The discount stacks with our other offers, and it’s deducted before we finalize your upfront price. Valid through December 31, 2026. Mention this offer when you call (540) 787-3302.
How to Redeem
Step 1: Call and mention the offer. Dial (540) 787-3302. A live person answers 24 hours a day. Tell them which special you saw.
Step 2: Book your visit. We’ll find a time that works. Most jobs are completed in a single visit by a background-checked, uniformed technician.
Step 3: Present at time of service. Mention the offer again when we arrive. Your upfront price already reflects the discount. No paperwork chase, no arguing.
What Our Pricing Means
No-hassle upfront pricing isn’t a slogan here. It’s how Russell Haines built this company back in 1984, and it’s how we still operate in Roanoke today. When we quote a number, that’s the number on the invoice. The only surprises we deliver are the ones hiding in your flue that our camera catches before they become expensive problems.
Our 90-Day Done Right Promise backs every job. In writing. If it’s not right, we come back. No arguing, no runaround. That’s governed by our K.E.Y.S. code: Krafted right, Every time, Your home first, Standing behind it. We’ve been here 42 years and we plan to be here 30 more. A company with that horizon doesn’t burn customers for a quick buck.
Why We Don’t Do Pressure Sales
Roanoke’s burning season runs roughly October through March, and every year we see the same pattern. Homeowners who skipped their sweep in September call us in January with smoke backing up into the living room or a smell they can’t identify. Our specials are timed to catch problems early, not to manufacture panic.
If your chimney is safe to use for the season, we’ll tell you. If it needs work, we’ll show you the camera photos and explain why. Some issues can wait. Others can’t. You’ll get a straight answer either way, and you’ll see the evidence yourself.
What’s Included With Every Visit
- Level-2 camera inspection with photos you can see
- Plain-English verdict, documented like an engineer, explained like a craftsman
- Professional-grade materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield
- Background-checked, uniformed technician
- Most jobs completed in a single visit
- 90-Day Done Right Promise in writing
Frequently Asked Questions
Yes. The 5% senior and veteran discount applies to your total after other offers are deducted. We’ll calculate it when we give you your upfront price.
The tune-up includes a basic operational inspection and sweep. If we spot something that needs a closer look, we’ll recommend a full Level-2 camera inspection and explain why before proceeding. No hidden charges.
Calls are answered by a live person 24 hours a day, 7 days a week. For urgent safety concerns like a suspected chimney fire or carbon monoxide issue, we’ll get you scheduled. We don’t promise same-day dispatch for every call, but we don’t leave you talking to a machine either.
We serve 12 communities across the region. If you’re in Vinton, Salem, Hollins, Cave Spring, or surrounding areas, these offers still apply. Call (540) 787-3302 and we’ll confirm your location.
Our 90-Day Done Right Promise covers it. In writing, no arguing. If something’s not right, we come back and fix it. We’ve operated this way since 1984, and it’s a big part of why we’re still here.
Ready to book? Call (540) 787-3302. A live person will answer, walk you through which offer fits your situation, and get you scheduled. We’ll be there when we say.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Roanoke since 1984.





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